At TOPMET Light we are constantly improving our tools of cooperation with you

Comprehensive customer service under one email address

We leave at your disposition our dedicated Customer Service Team responsible for orders, shipments, complaints and providing information about our products.

In the effort to facilitate contact with our clients we have introduced one contact address linked to our entire personnel, teamed up to form
a comprehensive Customer Service.

Our sales representatives, allocated to various regions and clients, will also be
at your disposition in case of any questions and enquiries.

Convenient B2B purchase system

Buying products made even simpler. Our Sales Consultant will provide you
with access to our platform thanks to which:

– you will be able to access the TOMPET Light offer

– you will place your order by yourself

– you will check stock levels and track the archival orders as well as invoices

– while conducting purchases through this platform you will receive an additional discount and gather your loyalty points

Even faster finalization of orders thanks to our latest technological solutions  

Now, faster than ever before, you will receive an email with:

– confirmation of order acceptance with an indication of availability of order components

– confirmation of packing and sending the products – product release document with a tracking number for easy tracking of product delivery (we cooperate with UPS and RABEN)

– you will save your time and money thanks to our e-invoices (no more printing and sending documents by traditional post).

– thanks to our electronic system of document flow – Comarch DMS and ERP system for managing our warehouse processes – all our orders are now realised faster than ever.

See also